Elements Spa reviews
This was to be an enjoyable get away with a spa treatment. We stayed at the Mineral Springs property. The hotel is dated. We had reservations at Crystal Springs Tavern the first night. We also... more »
Had the microdermabrasion facial with Kristen L. Absolutely amazing experience! My skin has never felt softer and clearer. The ultimate relaxation with the neck, upper back massage. The hand and... more »
When I arrived to the spa I was told that the was an extra $35 fee to use the sauna and steam room because it was the weekend. I would have gladly paid but I was never shown where they were. The women’s dressing room was very small and extremely crowded. It was very uncomfortable trying to get changed with 20 other women trying also get changed in such a small area. I received a deep tissue massage from Ashley which was fantastic. I had a VISA gift card that I tried to use to pay for my massage that the hostess would not accept so I used my credit card. I looked at my bill online today and they billed me twice (which is fine, mistakes happen). I called to speak to the manager and was promised a call back. Of course, I got nothing. My husband got ahold of the manager Trisha and she claimed that we were lying. What a nightmare.
I was impressed with the experience from start to finish. I was greeted by Kelly who was kind and helped me get settled. The facilities were clean and peaceful. They recommend you come early to change into your robe and relax, and during this time I enjoyed some tea and yummy granola mix offered by the spa. I had an aromatherapy massage with Heather. Heather was lovely. I loved the warm towels used during the massage and the heated table. After the treatment, they set you up with a foot soak bath and offer you water/tea/granola. I didn't get the name of the lady who who assisted with the foot bath and beverages, but she was also so kind and on top of things. The locker room has a personal locker, showers with shampoo/conditioner/shower gel, bathroom, hairdryer and some personal care products for use if desired. I hope to come back for another wonderful experience and wished I lived closer!
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