CaliSpeed MotorSports, Napa

4.4
#11 of 17 in Outdoors in Napa
Adrenaline / Extreme Tour · Hidden Gem · Tour
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CaliSpeed MotorSports reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
28 reviews
Google
4.2
TripAdvisor
  • We had an incredible time driving the Lamborghini around the track and will not soon forget it!!! The staff was incredibly friendly and the experience left us with smiles on our faces long after we.....  more »
  • Purchased as a gift for my man and was worth every penny. Very friendly staff that was super helpful. Cars were badass and in good condition. Lead guy did great about letting us have lots of space to....  more »
Google
  • Great value for the $. Lots of time in the cars driving up through Napa. Got to drive some dream cars like the Ferrari 458, Lamborghini Huracan, and Gallardo. Cool guys, definitely recommend.
  • My husband and I were not able to redeem our Groupon to this company. They cancelled our appointment the evening before due to weather. I do not have a problem with this. However, we upgraded the experience from 6-laps to 10-laps directly with Calispeed (not through Groupon) and I have requested the $40 upgrade be refunded three times via email over the period of two weeks, but have not received any kind of response. I called the company today to ask to speak with the manager in charge of refunds and was told that the refund would not be provided (from someone who does not even have the authority to provide a refund), that the manager was not in and is never onsite, and that he does not have a phone number. I asked to speak to a supervisor and was, again, told that none was onsite and was unreachable. I was told to send another email. How is it possible to not have any contact information for a manager or supervisor? This company is acting unprofessionally and I am convinced they scam people out of money when a booking doesn't work out for them. I am fed up with the way this company has treated its customer and it is wholly unacceptable. I wish that the company had not had to cancel on us because all the other reviews of the experiences that people have had here have been stellar. However, that has not been our experience and I wish the company would at least contact us about getting a refund and act like they care about their customers. Lesson learned - don't book an upgrade with this company! They will not give you back your money and, worse, they will treat you like dirt.
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