Honolulu Cookie Company, Lahaina

So sad! We love Honolulu Cookie and always buy several hundred dollars worth every trip as I love to bring them home to my clients! Tonight was the worst experience I have had with this company and honestly the worst service I’ve had in my 14 visits to Maui at any store. We had suggested to our friends to buy some, and the employees seemed more interested in getting us out rather than helping. We continually asked if we should “group” our cookies together to get the better price (our friends were buying 45) with no response. We asked the question several times to no avail.... I felt so bad for my friends as the service was HORRIBLE and I had just raved about this company for 15 minutes.... I stepped in and asked is it better for the kids to put all their cookies in one box? No response! So than I just assumed maybe the older employee was just hard of hearing.... but then when we walked out she slammed the door quite obnoxiously and the other employees started laughing. Listen, so sorry we may have extended our stay a moment or two.... but we were nothing but nice to you and wish our friends could have experienced the company we love!! HCC- Please feel free to reach out to me as I have her employee #. Ruined our night!

Best cookies ever if you love shortbread. So delicate and rich. Great selection, great service and beautiful packaging. Make great gifts to bring home. I always go every trip!