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Freedom Cruise Line, Harwich Port

4.2
#5 of 9 in Outdoors in Harwich
Boat Tour · Tour
Freedom Cruise Line is located in Harwich Port. Add Freedom Cruise Line to your Harwich travel itinerary, and discover new vacation ideas by using our Harwich road trip site.
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Freedom Cruise Line reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
70 reviews
Google
4.0
TripAdvisor
  • Terrible service. Very rude and misleading information. Seemed very disorganized and just overall a poor experience  more »
  • When it comes to passenger commuting to the Islands from Cape Cod (no vehicle), The Freedom Ferry is hands down the way to travel. Aside from the fact that your not dealing with bumper to bumper...  more »
Google
  • Staff are unskilled in how to book and administer tickets, gave incorrect address and ran credit card twice! I did not use ferry due to wrong address. I called several times to get help and contacted bank for the over charge. Opened a dispute with bank and tried to work it out with the same brain dead staff. I finally spoke to owner and he laughed at me, saying the banks are on his side, asking me not to ever use his ferry! Bank of America said it’s clear I was over charged twice but there are 2 more months for merchant to respond. Horrible rude owner lying & laughing at me he is permitted to overcharge and not refund a never used ticket! Website paints a different picture. Staff are useless! Be warned!!!
  • Smooth sailing Sept 2017 I somehow got turned around (vacationing from Oregon) on the way and was running 10 minutes late, called Freedom in a panic - they were amazing! Gave me spot on directions & had the tickets waiting at the dock. Didn't even chuckle while I ran from the car park. You guys are awesome - thanks for everything & see you in 2018!
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