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Jungle Jaks, El Paso

2.2
#52 of 62 in Things to do in El Paso
Theme Park · Hidden Gem · Water / Amusement Park
Jungle Jaks is located in El Paso. Work out when and for how long to visit Jungle Jaks and other El Paso attractions using our handy El Paso itinerary builder tool.
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Jungle Jaks reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 3.0
31 reviews
Google
4.0
TripAdvisor
  • My four-year-old grandson came to visit us in Las Cruces, New Mexico, and we drove down to El Paso just to take him to Jungle Jaks! After checking out online reviews of the place, we thought this...  more »
  • 1st off...i cant say enough how good the staff was. They were always smiling and willing to go the extra mile it seemed. Even the 2 guys in the kitchen were super helpful and polite. The party rooms.....  more »
Google
  • Very clean and helpful staff. Pizzas where every good and the wings were very well cooked! They made my granddaughters birthday party very nice experience. They had everything we needed. Plates cups cake cutter. Even the ice cream. The room was clean smelled good. Was not overly noisy to were adults could not sit and have a conversation. My biggest complaint would be for the cost of the venue you only get 2 hours in a party room which is no real time to eat and do cake and let the kids play. For the price of the party rooms they should be at a min 3hrs 4 would be optimal. After our 2 hrs we had purchase MORE food to be able to sit at the tables. We were told that the manager would not allow us to sit at the tables without buying more food. The only options were to sit in the walk way at very low benches which with my disability was not an option . so we purchased MORE food even though we took food home. But the staff was friendly and pleasant with the kids. We had a few autistic kids in our group. But had no issues. Over all really good experience but could have been great with just that extra time or allowing people to sit comfortably while the kids played
  • I was so excited to take my son. I had been in the past with another family and my son was finally old enough to enjoy it and exploit. We talked about going all week long and he was so excited. We headed all the way across town to make it there by when the website said they opened. Got there and the door was locked. We waited a bit, all the while my son was peeking in and getting so excited to play. No one came to the door by 11:10, so I called the number on the website. The young lady told me they did not open until 3pm and the website hasn’t been fully changed yet to reflect this time change. My son was so beyond upset at having to leave without getting to play. As a business, you change your times online before you implement them in the store since this is your major source of advertisement. I am very disappointed in how this went down today and was very much looking forward to enjoying what this place had to offer.
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