Rachel Staggs at The Balcony, Richmond-upon-Thames

#8 of 37 in Spas in Greater London
Spa · Hidden Gem · Spa / Wellness
Rachel Staggs at The Balcony is located in Richmond-upon-Thames. To find out how to plan a trip to Kew, use our trip itinerary maker.
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Rachel Staggs at The Balcony reviews

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TripAdvisor traveler rating 4.5
28 reviews
  • I initially choose Rachel Staggs at The Balcony for convenience as I was getting married at the Richmond Hill Hotel + Rachel is based behind the hotel. I picked up a leaflet from the wedding show...  more »
  • Today I had one of best facials I have ever had with Munawar. She was gentle, professional and not only was it heavenly relaxing it really seems to have worked. My skin is glowing and I think I look.....  more »
  • Rachel is the loveliest therapist I have ever met - she is warm and doesn't make you feel ugly or that you don't cleanse properly! The salon is elegant but not intimidating. The treatment rooms are spacious and comfortable, you can relax and trust yourself to their capable hands. The range of treatments is excellent and well-priced, but I was most impressed by the knowledge and understanding of the skin that Rachel and Chloe show - no unrealistic promises - no unrealistic promises of invisible pores, and neither do they constantly try to sell you products. I can't see myself ever going to another spa.
  • Rachel and her team are amazing, really warm, welcoming and kind. Came in for the wow facial and even though it was thorough, Rachel went the extra mile in telling me about it all, skincare after and more. She was also super positive and happy which made the whole experience a dream. Definitely coming back as it was a great experience. Wish I’d had a massage and lashes done as well.
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