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Urban Outfitters, London

2.0
#222 of 419 in Shopping in London
Urban Outfitters is located in London. Plan your visit to Urban Outfitters and a wealth of other attractions, well-known and undiscovered, using our London visit planner.
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Urban Outfitters Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 1.5
77 reviews
Google
4.0
TripAdvisor
  • Terribly poor customer service. Urban Outfitters has lost my return package itself and they are trying to transfer the problem to me and DHL. Now more than 7 months and 100 emails further, no money se...  more »
  • I bought a £149 chair mid April and by 10th June it was in pieces! Very poorly made - the legs caved in under me - they were glued in by manufacturer. UO refuse to take responsibility. Poorly made and...  more »
Google
  • Urban outfitters is always one of my go-to shops for new clothing. It’s lovely modern designs and pieces make it attractive to younger audiences. The small areas with little bits and bobs are great to get you inspired and give you a laugh. The staff were very friendly and professional and handled my items very well. Quality control however, might be a slight issue. I purchased a lovely fur cagoule for £60 but it came with a large rip in the arm which I had to fix. Very disappointing so I would definitely double check items when making purchases.
  • Good shopping experience, however the till service is appalling. I had one item and it took him 10 minutes to find a student discount. Then, to my surprise, he had also forgotten to take the white anti-theft off. Had to run back and ask to remove it.
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