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Joseph, London

3.5
#407 of 419 in Shopping in London
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Joseph Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
2 reviews
Google
4.4
TripAdvisor
  • not as good as others but fantastic for younger audiances and bright and cheirfull day out full of fun love and hope  more »
  • I did this with my aunt my first time in London in 2011 and loved it! We got on and off at places we wanted to see, got a great tour of London on an open top bus aswell, Cannot beat that on a nice sum...  more »
Google
  • I love this brand and so I am sorry I didn't get great service at my last shopping. I did visit the store few weeks ago looking for 2 particular items (Lima coat in short and long version), which they didn't stock in my size. This is understandable as I am extra small. Anyway, I would like to point here that me and my boyfriend were the only customers there, but we had to hunt the sale assistants to be served, and kind of waiting for them to propose solutions. After some time it was finally offered that they can order my size into the store and that they will contact me when they stock the item. After 1 week not hearing from them I called them to find out that they have the short coat for me and that they will update me the next day when the other coat comes in. It has been another week and I still haven't heard from them. This is very sad example how to provide great customer service. I couldn't make it easier for them. I knew what I wanted, they were just expected to call me. Not that great for them, as they lost the sale and the customer. However everything has its light and dark side. The positive side of this experience is that I found the long Lima coat online for 1/2 price!!! at Zee & Co and have it at home already.
  • The store is very clear, slick and bright. The store stocks the entire JOSEPH collection and the clothes are always outstanding. Absolute highlight of this store is the amazing staff. They provide an excellent customer service, they are very friendly and extremely helpful and make sure you feel at ease and get what you are looking for. Simply a fantastic shopping experience.
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