Focus In Africa, Arusha

4.0
#94 of 478 in Wildlife in Arusha
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Focus In Africa Reviews
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TripAdvisor Traveler Rating 4.5
76 reviews
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3.7
TripAdvisor
  • Nelson arranged days trips for us from Arusha to Tarangire & Ngorongoro and we couldn't be happier with the service we received. He planned everything brilliantly, was friendly & helpful, and made sur...  more »
  • We turned to Focus in Africa to organize a two-day safari at Tarangire and Ngorongoro parks during the first weekend of August. Despite the short notice (only a week before) Nelson responded to all our needs and allowed us to leave just on the weekend we preferred! Absolute availability and great attention to the customer: on the morning of departure it was raining and we kindly asked to meet at our accommodation instead of at the prearranged meeting point and we were satisfied. We spent the night in a campsite outside Lake Manyara: restaurant, hot showers, well-equipped tents and even entertainment for guests! The next morning we set off for the Ngorongoro watching the most beautiful sunrise ever! Nelson and his team are really nice and helpful. I recommend them to anyone who wants to live an adventure like this! Beautiful and intense experience, to be done absolutely at least once in a lifetime! A must for lovers of animals and unspoiled nature. Great value!
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  • I am a public health student doing an internship in Africa. I chose the organization focus in Africa. The coordinator of this is Nelson Mbise and he placed me in his hostel named Lionsgate. In the beginning he seemed very nice and communicated a lot but after I paid, that changed. I had questions about health preparations that ended up not being answered. On top of it, I received a scam email from Nelson's email account asking me for money. Luckily I was in contact with a girl who was staying at the hostel at that time. I asked her about this and she talked with Nelson about it. She apologized and told me someone had hacked Nelson's account, he though didn't contacted me to apologize or anything. Shortly before my departure I received a similar email again asking for money... and again I contacted the girl because I did not receive responses from Nelson. Only after I told her that I need to hear from Nelson, he apologized. Once I have arrived in the Hostel l was welcomed by Iddi, who is working for Nelson. Nelson was often not available to talk, in a grumpy mood or he saying inappropriate things to the female volunteers. He told one of the girls who was only 18 years old, that she should come in his room at night if she feels lonely or can't sleep. The hostel is not at all what it looks like in the pictures of their website. If you want to read why you shouldn't stay there check my review on the Hostel. Nelson also offers safaris. I wanted to do a safari with him and I put down a 150$ deposit for it in September. In October the only safari available was on weekdays which was not compatible with my work. He could not guarantee another group for me so I asked him to refund me. It took three weeks as he has just spent it and was therefore not able to pay it back and then tried to rip me off by giving me less back than I paid him. He spends most of the money on drugs and alcohol and is regularly high at the hostel. In that state he is not willing to help with anything, my water ran out one night and he just told me the pump was broken, while in truth all he really had to do is get up and turn it on. While I stayed in the hostel someone has stolen money out of my room. Nelson apologized and promised to give it back to me. When I asked him about it, he said he is still investigating and never gave it back to me. Even though Nelson is advertising that the hostel has Wi-Fi, it has not been working, because he didn't pay for the bill. The food at the times when I stayed at the hostel alone is horrible and definitely not worth the money. It might just be plain spaghetti. Nelson has people working for him that he does not pay, so they rely on the volunteers buying them things or they will highly overcharge you on day trips. It is more than likely, that you will stay at this place alone as not many other people come through, and if they do, they leave quickly because of the bad conditions. There is never any toilet paper available. The work at the hospital was just bad. I was placed in the treatment center for HIV. They don't do HIV prevention as I was promised. I told Nelson I want to switch the placement and do something relevant to my school education. He did not like that and told me I should stay at the hospital One doctor at the hospital was trying to teach me how to draw blood from HIV positive people. Mind you I am not qualified for that job nor has it anything to do with my studies. At the hostel, I was told that this is public health and I just need to pull through. Nelson also told me to lower my expectations as there have been many public health interns before me. The description of the job I applied for included working in the fields educating People about HIV. Non of this even exists. I tried to do it but nobody working for Nelson even knew what I was talking about. The organization was not helping me at all. I even paid to go to the airport myself, because I did not trust Nelson with it.
  • ..I always like to help others since I am orphan my mom left me when I was very little boy my father died soon after my mom's death ..Abstract volunteers helped me since there until now I am university students in the same way I am interested to volunteer to any situation by using my physical and mental energy
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