Faja dos Padres, Madeira

Because of all the nice reviews we had high expectations and we were really disappointed with the service and the food. The fresh orange juice tasted as if it had gone off and upon complaint they just poured it in different glasses. Upon second complaint they actually smelled it and threw it out. Shrimp was not fresh but from frozen, staff was smoking in front of the building, had to get our own high chair as they forgot. Service was very slow. Got my ice cream at the same time as my main course so had to eat fast before my dessert melted! We enjoyed the setting, the cable car coming down and the walk through the garden. But as our lunch on the last day of the holiday it was a disappointment, all together worst meal we had throughout two weeks of good food. Please train (and treat) your staff better!

This place is definitely worth visiting. Amazing cable car journey down the cliff, I'd recommend this place the food is beautiful all home grown vegetables on the farm and fish straight out the sea, lovely menu and plenty of choice and lovely wine. The staff are very friendly polite and professional I can't recommend this place enough, it's absolutely beautiful 5*plus