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Prana Medispa, Cebu City

1.6
#21 of 21 in Spas in Cebu City
Spa / Wellness · Spa
Prana as the word means, “Life & energy in Harmony” , allures you with spa services that blends the treatment with the natural concoction of harmony to give one a truly great spa experience …

The medical spa facility is at the 16th floor of Club Ultima. A lifestyle club located at the heart of the Cebu City overlooking the Fuente Osmeña Circle.

Prana features world-class amenities with soothing hospitality to cater customers’ comfort and satisfaction. It also boasts a perfect mixture of tradition and state-of-the-art medical technology where the ambiance of relaxation and rejuvenation exudes.

This haven offers not only to its Club members and hotel guests, but also to clienteles who patronize that special touch it delivers.
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Prana Medispa reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 2.5
5 reviews
Google
3.2
TripAdvisor
  • We went for a couple treatment including a body scrub, chocolate bath, sangria, a Swedish massage and a face mask. It wasn't the best but it was quite nice and relaxing. My husband and I had a great.....  more »
  • If I could, I would give this place a score of zero. DO NOT COME TO PRANA MEDISPA!!! August 1, Tuesday- I went in for the diamond peel session and availed of their 14 session promo worth Php...  more »
Google
  • If there were less than 1 star to give, that's how I'd rate it. My niece bought their 14-session diamond peel package. The day after her first session she developed painful bumps on her face that looked pus-filled. She went back to Prana to show them and see what they could do to remedy the problem, or at the VERY LEAST give her a refund since she obviously didn't want to go back there. They wouldn't give her a refund, and they wouldn't even let her see the manager! THE WORST CUSTOMER SERVICE EVER! I used to be a regular customer there, but they don't deserve my business, or my friends' and family's business. I'm sharing this incident on social media and to everyone I know because this shouldn't have happened, and shouldn't happen again. They don't take responsibility for anything that happens to you... as long as they already have your money. Let what happened to my niece be a warning if you're thinking of using their services.
  • My daughter availed of their diamond peel service which resulted in infected rashes/ pimple like bumps on her face. She returned the next day to inform them of the outcome but had the worst customer service experience. She could not get through to the manager to complain.The staff could not come up with any excuse, refund or plausible explanation about her case. I hope we need not take any legal action towards this establishment. The least they can do is check her condition and refer her to a doctor if needed. I would ask everyone to take caution in getting their services. Very unprofessional.
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