I visited this lovely shop on a family vacation this month. I thought the process was intriguing. I'm not sure how the questions I was asked help to figure out my scent, but I went along with it. At t... more »
הגענו פעם שניה לחנות לאחר שבחורה נחמדה בסניף של אגמון מרקט רקחה לנו בושם! החוויה הייתה מעולה אז הגענו שוב לסניף בירושלים. שם הייתה בחורה שאינה יודעת עברית, נאלצנו לשוחח איתה באנגלית. עם זה נוכל להסתדר... more »We had a second time at the store after a nice girl in the Agmon market was cooked for us! The experience was great, so we came to the branch again in Jerusalem. There there was a girl who did not know Hebrew, we had to speak to her in English. With this we can manage, only that she does not know how to sell and service, we wanted to recreate the perfume she sought and looked for the date we bought, our name, the type of perfume--(all we spell for her all), and nothing!! Couldn't find. So she didn't find it, she could try to fit us perfume, offer us alternatives. But she did not offer and was very passive. We felt as if we were not welcome in the store because it did not even try to service. We removed the force of two words, a deal in the search of binders. At the end she said she was sorry but there was no (why not try to give us a service anyway). We came out of the boaces. By the way, the service in the Agmon Market (Galilee Branch) was excellent only when they closed the branch and too bad.
Waited for two hours told me I could do a walk-in and that it wouldn’t be a problem to get my cologne made. in the end I walked away without any thing very frustrated and the fact that I am a customer from a past purchase and that my time was not honored is both disturbing and offensive. I don’t think I will return. I asked the clerk several times how long the wait would be and was told just a few minutes and then when I asked again after waiting a few minutes was told 40 minutes.
As if there aren't enough reasons to visit Jerusalem. Here you will consult with a perfumer to create a unique scent. The proprietor, Shahar Schwartz, is a credit to his country. He is patient, attentive and able to suss out the client's desired scent with remarkable accuracy. He took the time to explain his educational background for the profession, the process of picking the components of a scent and what was happening while he mixed it. The resulting perfume he created for my wife is like no other and it is sublime. His products are reasonably priced as well, considering the quality.
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Duration: 2h 30min
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