Gaby's Tour, Dublin

1.0
#32 of 33 in Wildlife in Dublin
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Gaby's Tour Reviews
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TripAdvisor Traveler Rating 3.0
14 reviews
TripAdvisor
  • I really enjoyed the Cliffs Of Moher tour! It’s the lowest price in the city! They explain the history about places in English and Portuguese.  more »
  • In June 2019, I took a day trip to the Clifs of Moher with my family. My experience with this company was terrible and an example of lack of professionalism, for the following reasons: 1) The guide Camila screamed at the microphone, as if she were without. He made jokes dull and became disrespectful to the customers, ironizing them for Wearing winter coats during spring. 2) during lunch, the guide asked us to follow it. However, she left the bus, turned the corner and disaped, forcing clients to enter all the restaurants on the street until they found her. 2) The tour schedule was terrible. The boat ride was placed for immediately after lunch, a bad idea, for obvious reasons. 3) The guide informed us that the boat ride would balance less than the bus ride, a false information. The boat ride was traumatic, there were no lifejackets and more than half of the passengers went bad, some coming to vomit. 4) After the ' boat ride ', the sequence was made by a narrow and curvilinear road, which worsened the situation of sickness of some passengers, including that of my father. 5) We asked the bus to stop twice because there were people going bad, and the guide was complaining about the time we were taking to recover. 6) When we complain that the information she had passed was false (that the boat ride shook less than the bus ride) She said she just passed the information she received by phone and that in 6 years making this tour had never seen the sea so Agitad That way. A real professional would have informed when he arrived at the pier that the sea was more agitated than the common, and recommended that those who tended to be sick that did not take the tour, even because we had already asked if the ride would swing too much, because some people Were more likely to go wrong. 7) During the complaint the guide remained with glasses, and with an ironic smile on the face. 8) There was not even an apology for all the inconvenience she put us through. Final impression: Customer satisfaction and well-being are not priorities in this company, but rather the profit and the Commission received by indicating the boat ride. My recommendation from my personal experience: Run away from this company!
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