Bali Diving Academy Lembongan, Nusa Lembongan

4.8
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Bali Diving Academy Lembongan reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
381 reviews
Google
4.8
TripAdvisor
  • Great crew, very knowledgeable and hands on training, loved every minute of my open water and advanced course and will defiantly be returning  more »
  • What a great discover ! Thank you the team, Marina, Celina, Laura and Olivier. We recommend you this diving school, professional, passionate and good teacher.  more »
Google
  • Disorganization at the point of sale on site and unwillingness to take accountability for this cost us a day of activity on the island. Arrived in the morning to receive a quote for snorkeling trip from local employee, only to return slightly later and encounter foreign staff who quoted a price 150% higher. Staff member was never rude but was clearly uninterested in our side of the story, and even attempted to shift blame to us for not booking in advance. The classy thing to do - what I expected from a highly rated company - would be to seek out the employee and attempt to understand and take accountability for the error, rather than smiling it off. Their five minutes of embarrassment and moving on in light of the bottom line is far less an inconvenience than us losing an opportunity for adventure in our limited time on the island. Surely they’ll have a different view of the situation, but a good company would have communication to prevent such things from happening, greater sympathy and willingness to compromise after the fact, or at the very least an admission of responsibility for an error. Not impressed.
  • I couldn't have hoped for a better experience for my Open Water Course. From start to finish, the entire experience was very positive. BDA took care of everything from arranging my pick-up at my hotel to picking me up from the boat to dropping me off at my final destination. They were professional, kind and most importantly, safe! Special thanks to my very patient instructor, Julien, who couldn't have been better. Thank you, BDA! Hope to dive with you again someday.
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