Trip Planner: Europe / France / Provence-Alpes-Cote d'Azur / French Riviera - Cote d'Azur / Grasse / Golf de Saint Donat
Golf de Saint Donat Reviews
Serveuse arrogante qui se plein des clients a nous! Un serveur qui annonce accompagnement salade avec le camembert au truffes puis finalement non les accompagnements ne sont pas compris donc le camemb... more »Arrogant waitress who gets full of customers has us! A waiter who announces salad accompaniment with the truffle camembert then finally not the accompaniments are not included so the camembert and served with nothing. The famous camembert arrives without truffles and I have only half, I am told the rest arrives later, I say ok where are the truffles ... The manager comes to see me but she doesn't care.
Lors d'une organisation pour une réception (45 personnes environ - ce n'est pas rien!) la commercial a été hautaine, incompétente et elle a manqué de communication: après que je me suis entretenue par... more »At an organization for a reception (about 45 people - it's not nothing!) the salesman was haughty, incompetent and she lacked communication: after I spoke by phone with her and I went there to communicate details of the meal and activities, everything seemed ok, but then, wanting to ask a question, that person was not present; apparently she took it very badly, saying that I did on purpose to call that day (considering his absence) as if I knew her schedule!! While abroad, quiet, thinking that everything was ok and that I just had to confirm a detail, she sent me a message saying that it was better for me to cancel because I did not know what I wanted, that I had phoned several times (I had phone maximum 5 times including a faith because she had to call me at the end of June to see herself but she did not do so I took the lead because I had to leave). Maybe she wanted to be prayed to?! I was really desperate because finding another establishment in mid-July to stand August it was difficult!! She spoiled me the rest of my stay and, frankly, if guests bother her that person would do well to do something else.
We had sun and fun on 18 holes...
Golf course is outstanding. Restaurant service appalling today 27/7/2018, with reservation D'Arrò for 8 people at 2.30pm. Review of the restaurant service: I had reserved a table for 8 people for 2.30pm. No one at the telephone told me that the kitchen would be close from 3pm. We arrived at 2.35pm, gave our name to the waitress, and she gave us a table outside. Apparently they had given our table to someone else, without checking their name. She let us wait for 25 minutes without serving us anything to drink. We had to go and look for her at 2.55pm so that she could take our order and she comes and says that it is too late, the kitchen will close at 3pm so we could only have snacks, rather than the regular menu. While we were eating our snacks we ordered more drinks, she took the order and never came back with our drinks. When we had finished our snacks, without having received our second serving of drinks, we had to go to the bar to complain and get our bill which certainly wasn't cheap, at 122 eur for 7 sandwiches (the kids shared one). At the counter we did not find the unprofessional waitress who might have finished her turn. We were not offered to speak with a manager or to have our bill taken care of, notwithstanding our visible disappointment. Appalling service, it is a shame.
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