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The Upkeep Shoppe, Ottawa

4.8
#13 of 28 in Spas in Ottawa
The Upkeep Shoppe is located in Ottawa. Use our Ottawa online trip itinerary maker to visit The Upkeep Shoppe on your trip to Ottawa, and learn what else travelers and our writers recommend seeing nearby.
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The Upkeep Shoppe Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
10 reviews
Google
4.5
TripAdvisor
  • Welcoming staff and a lovely atmosphere. Very accommodating to any needs or requests and my manicure turned out beautifully. Would definitely recommend and will be back!  more »
  • It was a great experience. Sydney did my mani and pedi. She was very nice and we have a good chat. She did little things on top of the nails that just made me feel like she was really going above and....  more »
Google
  • I read an online article that said this was one of the best brow bars in Ottawa. That article needs an update. The service was perfunctory and disinterested. I was greeted at the entrance, then asked to remove my boots and carry them to the back of the shop (no paper or other slippers were on offer). Once there, I was told where I could put my boots and then generally waved upstairs. No one offered to take my coat or even told me where I could hang it up. I wasn't offered water, although I noticed what looked like self-serve tea once I got upstairs. I sat myself down in the waiting area, which appears to also be the brow bar (odd) and, although two employees were there and saw me, no one greeted me. The time for my appointment came and went and the one employee I had seen doing brows passed me about 3 times, but never said a word. Finally, she asked me if I had a brow waxing appointment. When I said yes, she said "you weren't checked in". She didn't introduce herself or ask my name. After she'd completed my brows, she handed me a mirror. When I pointed out a small "hole" in the brow that wasn't there before, she said "that's funny, I didn't put any wax there". At this point, I'd had enough. She offered to fill in my brows, but I said no thanks. On my way home, I noticed a glop of wax still on my eyelid. And it only cost me $24. Never again.
  • Hey, I just want to say that as a male I enjoy the upkeep shoppe for my couples pedicures. Anytime my wife drags me to get one, if it’s gonna be anywhere I’m glad it’s here. It’s even comforting that they ask me if I want polish as well. That shows they don’t discriminate or judge, even if it’s not my cup of tea. They’re always polite and courteous. My wife’s polish always lasts unless she is walking across the desert bare foot. Great value and service. 10/10 would recommend to anyone Bob
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