Stanley's Olde Maple Lane Farm Reviews
Great Gluten Free breakfast, beautiful setting, very clean socially responsible and aware team. Even the sleigh ride ensured the social distancing advisory. Fresh air and outdoor experience was great.... more »
Had an occasion to attend a wedding in Ottawa at Stanley’s Olde Maple Farm this October. The weather that day turned out to be beautiful. The ceremony was performed in a sunken garden outside, with.... more »
March 14/2019 Came with the mini family for the brunch and taffy! Paid for the brunch and went to get seated .To my dismay, all they provided was cheap plastic chairs. I have to say I am a plus sized, over 350 lb gentleman. I asked if they had any real chairs as I have had very negative results with these types of plastic chairs. It is extremely embarrassing to break these and to fall in public. The hostess went to look for a real chair, and did not find any! The manager came by to let me know they had no real chair in the building. They did offer to refund the cost of the buffet. I took them up on the offer to spare myself and my family any embarrasment of the chair did break. So my family is eating inside and I am sitting in my car waiting for them to finish. It is strange for such a large business not to have alternatives.
We recently had our wedding and reception at the Maples Hall. Beautiful grounds. BUT incredibly disappointing event management. We ended up being charged $140 for evening coffee/tea that was never served. The evening food service was also questionable. $600 for 3 pizzas. Of course, they denied all this and did not even apologize nor offer to refund a portion of the charges for mismanaging the evening service. Timelines and several reasonable requests were provided ahead of time to ensure elderly relatives were well taken care of, many of which were not done. My husband and I ended up running around making sure the day was managed properly. BIGGEST ISSUE: Event Manager (Susan) assured us throughout planning discussions of a smooth day however could not deliver due to lack of support staff. My Day-of Coordinator was nowhere to be seen to manage incidents as they occurred as she was busy with responsibilities which should have been done by back-end staff. For a venue that specialized in events and charges a hefty premium to boot, we were sorely disappointed. No apologies were provided. No shame either for wrongful billing.
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